SCAN, PAY & CONFIRM YOUR BOOKING
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REFUND AND CANCELLATION POLICY
Refunds (if applicable)
If your refund are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at makemyeasetrips@gmail.com.
Cancellation Policy
Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.
Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:
advance & part payment non-refundable if cancel by customer.
30 days or more prior to departure – loss of deposit
15-29 days before departure – 30% of tour cost*
7-14 days before departure – 50% of tour cost*
6 or fewer days before departure – 100% of tour cost*
48 hours or fewer before departure – 100% of tour cost*
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